#13 Middle Management course 4.3 total satisfaction score

On St. Maarten a Middle Management course was organised for 14 healthcare professionals from 5 institutes of three Caribbean islands: Saba, Statia and St Maarten. The course was about strategic planning on departmental level; on leadership and follower-ship and on giving, receiving and asking for feedback.

The participants rated their satisfaction for the course overall with  4.3 on a five point scale.  In the remarks it was emphasised that it is a surplus to have this training together with other HC organisations in the region. Of course there is room for improvement. One participant suggested next time “to kick it up a notch”. The extent to which the participants felt better equipped for their job scored a 4. The trainer scored 4.2 on training competencies and 4.3 on content knowledge. Eleven of the fourteen participants stated that they would surely recommend this course to others, two answered very likely, one would likely recommend the course to others.

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