Van Kemenade ACT

From 18th of November till 27th seven times a workshop was given to 79 caregivers of White and Yellow Cross Care Foundation. The topic this time was giving, receiving and asking feedback. But moreover the ultimate goal is to co-create a feedback culture within the organisation.

To make that happen these trainings were the first step. In the morning theories were presented about feedback and the participants were trained in practical exercises to be able to actually do so. In the afternoon teams worked together to discuss their current feedback culture and the one they desired.

The course was highly appreciated as one can see from the results of the questionnaire that the participants filled in. Actually, the feedback to the trainer about their satisfaction of his work.

Three staff members are trained to give this training in future, to organise an onboarding course on this topic and  a refresher course, maybe next year.

My brother inn law has a saying that I always keep in mind: Work Hard, Play Hard. So after the trainings I also tried to relax and enjoy myself. This time I was lucky to be invited by Louis and Mandy Wever to a meeting of their Rotary Club. I received a very warm welcome and had a very interesting and pleasant evening. Thanks Louis and Mandy for inviting me…

From 13th till 16th  of November 2024 several topics have been addressed in a training and workshops for the National Institute of Professional Advancement (NIPA) on Sint Maarten. The main issues discussed were Quality and Innovation and Adapting to changing student needs (n=7).  One day was dedicated to an Internal Audit training (n=14). The activities were executed in a cooperation between Velland Transition Value Consultancy in the person of Mademi Velland and Van Kemenade ACT.

The workshops and training were  appreciated, as you can see in the graphs below.

Especially the audit training was successful.

 

Today my ‘letter to the editor’ of TQM & Business Excellence is published. Earlier, I researched the presence of the four quality paradigms in the International Journal of Integrated Care and TQM Journal. In both cases the emergence paradigm was underrepresented. Apparently, the complexity theory still did not really find its way to quality management. This article concludes that it is worrisome that the Concept of the Four Quality Paradigms is (often) misunderstood and that the emergence paradigm is so little researched. You can read the article here. A podcast based on the three mentioned articles can be found here.

 

As mentioned in Blog #81 SYNERGY the Caribbean network of leadership in Healthcare had its 8th meeting last week, 13th of November, hosted by the National Institute for Professional Advancement (NIPA).  Damali Bryson and Valone Adams from NIPA also took responsibility for the content and execution of the workshop on the relationship between practice, the world of work and theory, the educational institute of nursing.  There were twenty participants present from five healthcare organisations from Statia and stMaarten. Unfortunately Saba could not make it this time.

Of course, we evaluated the happening. The following results were shown:

How do you rate the workshop by NIPA?	9
How do you rate the content of the day in general?	8,6
SOCIAL ASPECT
How do you rate the possibility for networking?	7,5
OVERALL RATING OF THE DAY
Overall, how do you rate the day?	8,5
To what extent did this day motivate you to come next time?	8,4

 

In the comments participants voiced their views amongst others as such:

“It was a great afternoon again. NIPA workshop was well prepared and on a very relevant toopic for all organisations present”.

“Thank you for the invitation; nice, dynamic way of presenting, very good!”

“Liked the networking and the diverse ideas of the others”{.

“One of the best sessions in a long time. Great topic!”

“Much fun this time, more in sight to network and good to hear that some are truly open to that. Very nice to make it so practical and go out in set groups”.

“Positive to discuss the different ideas with each other, lighten up possibilities to work with for the better”.

We thank NIPA for hosting the meeting and for the successful workshop. As a result of the workshop action will be taken to create a more structural dialogue between world of work and education by means of a World of Work Committee (cfr. werkveldcommissie).

 

 

Dear friends,

Since a long time I wanted to produce a podcast on the Four Quality Paradigms for TQM. Now, recently, I saw an interview with Alexander Klöpping on Dutch television and he mentioned NotebookLM. This AI-application can summarise articles you present to it and even….. produce a podcast based on the data you sent in.

So, I uploaded three sources:

1. 1. Van Kemenade, E.A. and Hardjono T.W. (2018) “Twenty-first century Total Quality Management: the Emergence Paradigm”, The TQM Journal, 31(2): 150-16
   2. Hardjono, T. W. and Van Kemenade, E.A. (2020), The Emergence Paradigm in Quality Management. A way Towards Radical Innovation, Cham: Springer
   3. Van Kemenade, E.A. (2019b), Emergence in TQM: a concept analysis, TQM Journal, 32(1): 143-161. 

I asked for an audio based on the texts. I am flabbergasted. Listen  for yourself, I could not have done it much better. I am 80% satisfied, besides two minor misunderstandings. The only thing is, that I would be more clear about the sources and references used. But content wise? Amazing. And it did not take more than fifteen minutes to produce.

Listen to the Podcast on Emergence (Van Kemenade & Hardjono) here.