Vietnam has a special place in my heart since I first visited the country in 2004. It is a country with a rich culture and I met -most of all- many lovely people.
When I have to explain the difference between (past) planned change and (future) emergent change, I use to show two videos: one of the 2021 military parade in North Korea and one of rush hour in morning Hanoi (my favourite city in the world). It explains so well, how emergence can solve complex problems and uncertainty, where the empirical paradigm cannot.
In my opinion as an humble outsider, the emergent paradigm could also be the next step for this moment for Vietnamese Higher Education, giving way for the autonomy of the Higher Education Institutes (since it focuses on self-organization) and more influence of the academics as well. It would mean a breakthrough in the way Higher Education is led. “It would be the collective that co-creates new solutions”. These statements are published in the March issue of the Vietnam Journal of Education, that recently had its 20th birthday.
I am proud to announce the publication of this article with the title Capacity Development for Internal and External Auditors in the Complex Adaptive System of Higher Education in Vietnam. It focuses on the Vietnamese accreditation system and concludes that capacity development of reviewers, especially regarding their attitude, can largely influence the effectiveness of an accreditation system, also in Vietnam. Besides, experiences all over the world confirm that internal auditing and training of internal auditors can have an immense effect on the establishment of a quality culture within HEI’s. Especially when the external auditing is expanded with an internal audit equivalent.
The article has been presented earlier at the 1st International Conference on Assessment and Measurement in Education (VietAME), 24th-25th October 2020, Hanoi.
On February 4th Marlou de Kuiper, Ruben van Zelm and Everard van Kemenade presented the Master of Integrated Care Design as a case for emergence and new organising in a meeting of the LNKZ (national network of quality managers in higher education). The power point (in Dutch) goes hereby. The case is also described in English in our book: Hardjono, T. W. and Van Kemenade, E.A. (2020), The Emergence Paradigm in Quality Management. A way Towards Radical Innovation, Cham: Springer.
On January 21st 2020 the fifth SYNERGY meeting will take place. Because of Corona it will be a digital event.
Caroline van Oost, managing director of Inspired Psychology Practice and Consultancy will be one of the keynote speakers. She will talk about social and psychological effects of the Corona virus. Bart van der Meijden, the White and Yellow Cross Care Foundation Communication Coordinator will go into the way WYCCF has communicated in the last month on the virus.
The meeting starts with a cooperation between Baptist Health International and SYNERGY in a BHI/SYNERGY summit. Gilberto Torrez-Madriz, M.D. from Baptist Health Florida will be the keynote speaker here on 10 lessons learned form Corona.
In several blog posts before (see #26, #31,#33, and #36) I reported on the Life Story Project at White and Yellow Cross Care Foundation in Sint Maarten.
The idea is to build a narrative of the life of the clients, so caregivers can improve and tailor their services. Training was given to staff to interview the clients. Originally these life stories were just texts with photos. One of the participants in the training suggested to visualise the stories in a poster that is represented in the client’s room. Since then that is the custom.
Recently Esther Simmons and Mimi Hodge interviewed one of the clients of Sister Basilia Centre. They came up with the brilliant idea to invite her to take part in the production of the poster. She typed the story, choose style and letter font, choose the photos, the color of the background and the layout. In other words, the client was in charge of the process!
This element of the life story development fits so well in the Client Centered Approach that the co-creation will be a standard element of the training, from now. Then, the additional idea of Esther and Mimi to make pictures or a video of the development process of the poster can be put into practice as well.
Dear Dr. Van Kemenade,
Congratulations, your article ‘Twenty-first century Total Quality Management: the Emergence Paradigm’ has been selected as an Outstanding Paper in the 2020 Emerald Literati Awards. The editorial team said that it is one of the most exceptional pieces of work they saw throughout 2019.
You will receive a certificate as well as be listed as a winner on the journal homepage. We’ll be in touch in the coming weeks with further details about your certificate.
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Thank you so much for publishing your work with Emerald. We are proud to reward and promote such high-quality research. Congratulations again on winning this prestigious award and our very best wishes for your continued success.
It’s time to celebrate!
The Emerald Team