95# National Improvement Day

I participated on Thursday March 12 in the National Improvement Day in Fort Voordorp in Groenekan (Utrecht). It was organised by Kwaliteit in Bedrijf and NNK (Dutch Network of Quality).

It was an interesting day with worthwhile discussions and workshops. What triggered me most was the workshop by Gerben Bekooij called anti-fragile.

The term antifragile is coined by Nassim Nicholas Taleb in his book Antifragile: Things That Gain From Disorder,  published already in 2012. . Taleb’s thesis is that in a volatile world with a lot of destructive uncertainty, the wise economic strategy is to be antifragile: protect the downside but prepare to benefit disproportionately from potential external negative events and in all cases avoid fragility. Being antifragile means thriving and growing stronger from stress, chaos, uncertainty, and failure, rather than just enduring it like something resilient. This concept  turns life’s inevitable disorder into an advantage through deliberate habits and mindset shifts.

Gerben in his workshop also drew attention on his books: Resilience and More resilience proclaiming less compliance and control, but more trust and craftsmanship.  A slide from his presentation:

What is the purpose of breaks, to stop the car? No, it allows the car to go faster with confidence. Mario Andretti

 

 

#93 Tenth SYNERGY meeting held on Statia

November 25th the tenth meeting of the Caribbean Leadership Network in HealtCare took place on the friendly island of Sint Eustatius. The Sint Eustatius Health Care Foundation hosted the meeting and Mademi Velland from VTV Consultancy was the facilitator.  She is the new secretary of SYNERGY. Over twenty participants joined the meeting coming from healthcare institutes on  Sint Maarten, Statia and Bonaire.

The theme of the day was ‘Technology in Healthcare’.  A presentation and workshop was given by Marga Nonneman, specialist in geriatric care. Members of SYNERGY can find the agenda, power point and evaluation results   as well as a short video, greeting the former secretary, on the protected website http//:www.synergy-act.nl .

 

#92 New podcast on the Concept of the Four Paradigms of Quality Management in Higher Education

For those interested in the practice of the Concept of the Four Quality Paradigms in Higher Education I produced an AI generated ‘deep dive’ podcast by using NotebookLM , based on Van Kemenade, E.A. (2025). Sane Quality Management in a Crazy World: Bridging gaps, using the Concept of the Four Quality Paradigms (CFQP),  Chapter eight in: Marrouchi M. and Haroon, H.A. (eds), Quality Assurance in Higher Education; Facts, Concepts and Perspectives. Listen here……

 

#91 External marking at Wittenborg University: interesting topics

Every six weeks Wittenborg University  organises bachelor and master theses defence sessions. As external marker I am involved in  the process. Reading the theses, judging its quality and thinking of questions to pose to the student. An interesting job that keeps you up to date with latest developments in MBA programs.

Last 10th of October amongst others these two students graduated:  Lilian Azzam and Nikhil S. Chougule.  Lilian studied The Fast Fashion Trap: How Strategic Marketing Fuels the Culture of Disposable Trends and Non-Sustainable Purchasing Behaviour Among Young Consumers.

Nikhil studied The impact of social media marketing strategies on export performance of manufacturing SMEs in India.

Congratulations to both. It is a great honour to be part of this.