As part of the project development objectives for the Resiliency and Preparedness World Bank project from Sint Maarten Medical Centre (SMMC), a Technical Audit is held from July 17th to August 2nd, 2023. The goal of this audit is to evaluate development of and adherence to SMMC’s clinical guidelines (CG’s).
(Mademi Velland, internal auditor; Everard van Kemenade, lead auditor and Dionne Williams-David Quality manager Q&S department)
The audit was executed by Mademi Velland, internal auditor department Quality & Safety from SMMC and Everard van Kemenade, as external consultant. And heavily supported by the Q&S department.
The audit consisted of desk research, patient tracers and semi-structured interviews with staff members of different professions as stakeholders of the clinical guidelines. The audit went well, thanks to the cooperation of many, behind the scenes and of course of the interviewees.
In this audit the first five CG’s have been audited. More audits are planned for next year. Each audit will provide SMMC with a list of recommendations, quick wins and desirables, translated into ‘SMART’ Corrective Action Plans. The Quality and Safety department will monitor that the action points from this audit are carried out.