The White and Yellow Cross Care Foundation (WYCCF) choose for Trusted Care as its motto. Besides Trust, the letters of the word CARE stand for Client centricity, Attentiveness, Respect and Empathy. To make the motto more active Everard van Kemenade will conduct a three day training in November for all staff members working at Sint Martin’s Home on Person Centred Care and Passion.
Part of Person Centred Care of course is knowing your resident. For that purpose and as a preparation for this training a Guideline Life Story is written helping to describe the resident’s life story. The guideline will be further developed and put into practice starting from the training. Research has shown that life stories increased empathy, deepened relationships with patients, and led participants to feel more satisfied in their role as providers. The stories were considered useful for end-of-life discussions. Life stories incorporated into physician practice helped health care providers feel more connected to their patients and ultimately more satisfied in the care of nursing home patients (Qu et al. 2019). We will keep you posted on the effects of the Life Stories at Sint Martin’s Home.
Qu,J., Goldman, L. and Wilkinson, J (2019) Patients’ Life Stories in Bringing Meaning to Nursing Home Care, PRiMER. Vol 3: Issue 11. DOI: 10.22454/PRiMER.2019.181832