On the 23rd of March a group of 25 medical specialist of StMaarten Medical Centre (SMMC) came together for a workshop on Four Paradigms in Quality Management facilitated by Everard van Kemenade. The participants first got a lecture on the paradigms and then scored SMMC on the extent to which these paradigms were visible in leadership, strategy, human resource management, resources and processes. Thereafter the group held round table discussions on the ‘desired situation’, leading to a long list of useful suggestions. Van Kemenade formulated as take home message that more dialogue sessions as these should be organised on roadblocks, resources and steps to take.
